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Frequently Asked Questions about Roofing Systems

Our Roofers in Ada & Fort Lauderdale Are Ready to Help

Getting your roof fixed or replaced can be a challenging task, especially when it involves filing an insurance claim. Lions Gate Roofing understands that you have plenty of questions, and as your trusted roofing contractor, we are always ready to help. Check out the answers to the most common questions we hear from past customers below. We’ve compiled them in one place for your convenience. If you do not find the answer to a specific question, please contact one of our local roofers in Ada, OK and Fort Lauderdale, OK. We are more than happy to provide you with all the information you need.

Call us (580) 498-2009 to receive immediate assistance for any of your roofing concerns.

Q:How Much Time Do I Have to File a Claim?

A:Check your insurance policy first. Usually, it is one year from the time the damage occurred.
Q:How Much Time Do I Have to Get the Work Done on My Property?

A:It’s important to check your policy first. When your insurance company cuts you a check, there should be something in writing telling you the time frame in which you have to get the necessary repairs done on your home. In most cases, homeowners have a full year. In our experience, the longer you wait, the harder it is to deal with unresolved issues on your property or insurance claim. Not fixing needed repairs in a timely manner can also allow more damage to your property than you or your insurance company may want. Get the work completed in a timely manner to save yourself some serious headaches.
Q:What Happens When You Do Not Repair Hail-Damaged Siding?

A:Aside from your insurance being able to cancel your policy if you don’t fix it, it could also devalue your property and allow bugs and insects to enter your home.
Q:Do You Have to Repair Your Roof If You Have Hail Damage?

A:If your insurance company has paid you for it, you must get it fixed or risk them dropping your policy. Over time, roof leaks can happen because the asphalt is no longer protected by the granules. This can cause rapid expansion and contraction from the air heating up and then cooling down. This is called “alligatoring,” and over time it will cause a leak. It’s an easy choice: Either pay your deductible now and get it fixed or wait and pay thousands later and also risk interior property damage.
Q:Can I Tell If I Have Roof Damage while Standing on the Ground?

A:Rarely. Many times, it takes getting up on the roof and having a trained eye to spot roofing hail damage. You also will want any pipe boots, valleys, drip edge, skylights, chimney caps, chimney flashing, wall flashing and siding to be looked at by a trained professional.
Q:What If My Adjuster Says, “No Damage”?

A:While most adjusters are good at their jobs, there are times when an inexperienced adjuster or even a well-trained adjuster will miss or overlook damage. If you suspect you may have damage, call one of our highly trained experts. Although we pride ourselves on being honest with insurance companies, remember: We are in your corner, not the insurance company's. It is also a felony to knowingly defraud an insurance company.